Announcements

Customer service and excellent performance are our constant goal at SECOM. This blog is updated regularly as needed by our engineers to keep you informed and apprised of issues and advancements as they come available.

Southern Colorado’s largest wireless broadband company makes  third major acquisition within 2 years; Announces new Pueblo West facility.

LA JUNTA, COLORADO June 1st, 2017 – SECOM announced closing the purchase of Penrose‐based Vision Broadband, LLC in an all cash transaction.

The acquisition boosts SECOM’s strategic growth plan, having acquired Ark Valley Internet in 2015, DD Wireless in 2016, and grown organically, has more than tripled its customer base in the past 18 months.

The newly enhanced company will leverage their existing fiber optics and fixed wireless platforms into greater economies of scale and higher penetration in an overlapping marketplace which includes Pueblo, Pueblo West, Penrose, Canon City, Florence and Fountain. SECOM already serves Trinidad, Walsenburg, Gardner, La Veta, Westcliffe, La Junta, Lamar, Springfield, Granada, Holly, Las Animas, Fowler, Manzanola, Rocky Ford and a number of other surrounding communities. This acquisition expands SECOM’s footprint up the Highway 115 corridor towards Colorado Springs.

"We are excited to welcome Vision Broadband customers," said Rob Thayer, Chief Marketing Officer. "They will have access to some of the most advanced and reliable high‐speed broadband technologies currently available.”

As a result of the acquisition and accelerated growth curve it’s experiencing due to quality products and customer focus, SECOM also announced the construction of a new sales, service and operations facility in Pueblo West.

SECOM currently has two existing locations within the community and will consolidate them with the newly acquired Penrose staff. The building is expected to open in late fall.

“Service is a core mission and this new facility will enhance that pursuit to the benefit of all current and future customers,” added Jon Saunders, Chief Operations Officer.

SECOM is a wholly‐owned subsidiary of Southeast Colorado Power, an electric cooperative spanning all or part of 11 Southeastern Colorado counties, providing fiber optic and fixed wireless solutions to public and private sector clients along with residential consumers. It is headquartered in La Junta, Colorado with additional facilities in Pueblo West and Westcliffe.

Media Contact:
Rob Thayer, Chief Marketing Officer
Southeast Colorado Power / SECOM
+1 (719) 363-1762
Email: robt@secom.net

Hello SECOM Customers! We have scheduled a planned maintenance event for November 15th, 2016 from 12 a.m. MST to 4 a.m. MST. This maintenance is expected to affect the majority of our Internet customers and our Long Distance calling service for voice customers. The service impact will occur at varying intervals throughout this maintenance window. Should you have questions fe ...

This summer, we here at Secom, have a lot of changes planned to help us better serve our great customers.  One of those is a major rebuild of our La Junta fiber plant and redesign of that network. With these changes we’ll be increasing our capacity to serve more customers, have a better design to allow for easier maintenance and also give us more resiliency on some of our core ...

It has been brought to our attention that customers on our network have witnessed popup messages claiming to be from SECOM Marketing and encouraging them to fill out a form to win $50.  We have not presented such a marketing event nor would we do so in such an intrusive manner.  This is isolated to the customer’s computer only and is not a network wide issue. If you see such a ...

Around-the-Clock Customer Service

Because your service can’t wait, we offer 24-hour customer service for the highest customer satisfaction levels in the industry.  SECOM is always there to make sure your connection is working at the speed of progress.