Author Archives: ljeubank
Hi SECOM Customers!
We have scheduled early morning network maintenance on June 6th, 7th and 8th from 12am (midnight) to 4am.
This maintenance will affect most of our phone customers for up to 30 minutes at a time during the midnight-to-4am window.
It will also affect fiber and Secom Wireless internet customers in many of Secom’s service areas, including the towns of Aguilar, Cheraw, Eads, Fowler, La Junta, Lamar, Las Animas, Manzanola, Olney Springs, Ordway, Rocky Ford, Springfield, Sugar City, Swink, Walsenburg, and Walsh.
If you have any questions about this maintenance, feel free to email our support team at email@example.com (referencing M2017-020) to ask for further details. If you weren’t aware, we also post our maintenance and outage notifications to our network status page, http://secom.net/network-status, and our Secom NOC twitter account, which you can follow @SecomNoc or find at twitter.com/secomnoc.
With change there is potential for something to go wrong. We have had our fair share of incidents, and we take our responsibility seriously to provide the best Internet, Voice and Data services. We will be making every effort possible to ensure our maintenance goes as planned and stays within the defined time frames. We appreciate your patience and want to assure you the maintenance we do will be well planned and tested, and we’ll try to minimize the downtime to your services.
Thanks for your patience, understanding and continued support of Secom!