For Emergency Outages 24x7x365 call 1-800-657-7149
If you’re a Secom business customer and have a support agreement for 24×7 service, please dial 1-800-657-7149 for urgent issues.
Non-urgent issues for our business and residential customers are handled Monday through Friday 7 a.m. – 5:30 p.m. by email firstname.lastname@example.org or submitting a request from our Help Center. While you’re there, take a look at our helpful articles and guides that may provide a solution to your issue.
Toll Free: 888-798-7783
Toll Free: 800-657-7149
Monday – Friday: 8:00 am to 10:00 pm
Saturday: 9:00 am to 6:00 pm
Sunday: 12:00 pm to 6:00 pm
Here’s what our customers say about our support, a real-time review of the past 100 service tickets…